Frequently Asked Questions

Explore our comprehensive FAQ to find answers about our premium men’s bracelets, handmade jewelry, and adjustable designs, ensuring a seamless shopping experience with secure payments and global shipping options.

Triplet Leaf Handmade Earrings (Frequently Asked Questions)

1. What materials are used for the men’s bracelets?

Our men’s bracelets are crafted with a combination of high-quality stainless steel and genuine leather. The materials are selected for their durability, ensuring that the color remains unchanged over time.

2. What materials are used in your handmade collection?

Our handmade collection predominantly features items crafted from 18k gold-plated brass and pure gold. You have the flexibility to choose the specific metal that suits your preferences.

3. Does the gold-plated color fade over time?

While the gold-plated color may experience some fading with prolonged use, taking simple precautions can help maintain its vibrancy. Avoiding exposure to chemicals such as perfume and hairspray can contribute to the longevity of the gold-plated finish.

4. How long does it take for an order to be shipped worldwide?

The order fulfillment process involves an 8-working day manufacturing period. Upon completion, we provide you with a customized design for approval before proceeding. Once approved, our team begins production, which typically takes up to 6 working days. Worldwide delivery generally requires an additional 5 to 8 working days. Please note that during holidays or special occasions, there may be delays in delivery. We recommend placing orders well in advance to account for any potential delays.

5. Do you provide gift packaging?

Yes, all our items come elegantly packaged in a leather sleeve, accompanied by a stylish purple gift box and a complementary bag. This ensures that your chosen piece is presented with the sophistication and care it deserves.

If you have any further inquiries or need assistance, feel free to contact our customer service team. We are here to make your shopping experience exceptional.

Qasaed Jewelry gift package
Qasaed Jewelry gift package

You can also check it here.

6. Are the men’s bracelets adjustable?

Not all of our men’s bracelets are adjustable. Please refer to the product description to determine if the size is adjustable or fixed.

7. How can I tighten an adjustable bracelet?

If a bracelet is adjustable, you can tighten it by following these steps:

  • Turn the bracelet on its back.
  • Locate a small window on the buckle.
  • Using a knife, carefully open the window.
  • Slide the lock out.
  • Adjust the size by cutting the leather to your preferred length.
  • If the plate can be moved along the leather, adjust from one side of the lock. If fixed, cut from both sides.

8. What if a product is sold out? When will it be restocked?

We regularly update our website. To receive timely updates, we recommend following our website or setting up notifications through email and social media. This way, you’ll be notified as soon as the product is back in stock.

9. What payment methods do you accept?

We accept payments via credit/debit cards, ensuring the highest security through the bank’s site.

10. How much is the shipping fee?

Shipping within Lebanon is free of charge. For international orders, there is a flat shipping fee of $9. You can find more details in our comprehensive shipping policy.

11. Can I cancel my order after placing it?

Order cancellations are only accepted within 24 hours of the initial order placement.

12. Can I customize items in any language?

Absolutely! You have the freedom to customize any item in the language of your choice. Our goal is to provide a personalized and unique experience tailored to your preferences.

If you have further questions or require assistance, feel free to reach out to our customer service team. We are dedicated to making your shopping experience seamless and enjoyable.


If we missed something out in our Fequently Asked Questions, feel free to contact us.